Handbridge Landscaping & Joinery Privacy Policy

Handbridge Landscaping & Joinery ("we", "us", or "our") respects your privacy and follows data protection laws.

You can visit our website (www.handbridgechesterlandscaping.co.uk) without sharing personal information.

If you provide personal information through a web form, we will use it only to support your relationship with us and/or assist with your enquiry.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Personal Information Collection

We collect and use your personal information with your knowledge and consent, usually when you make inquiries or respond to our communications.

The personal information we may collect includes your name, address, phone number, email address, and other details from enquiry forms.

If you provide personal information, we will use it for the purposes stated at the time of collection and according to your preferences.

Non-personal Identifying Information

We may collect non-personal information about your visit to our website based on your browsing activities. This information helps us manage and improve our site, provide better services, and develop products tailored to your interests.

How will we use your information?

We may use your information to deliver services and respond to inquiries.

To update your marketing preferences, please email handbridgelandscaping@outlook.com with your email address and instructions (e.g., 'opt-out email').

When will we disclose your information to others?

We do not sell or pass your personal information to third parties unless it is necessary to deliver the products and services you ordered.

We may also disclose your personal information to meet legal or regulatory requirements.

Social media, blogs, reviews

Any social media posts or comments you send to us will be shared according to the terms of the relevant social media platform and could be made public.

We are not responsible for how these platforms use your information. Please review their terms and privacy policies to understand how they handle your information.

Any comments you make about us, our products, and services on our blogs, reviews, or user community services will be shared with other members and the public. 

How long do we keep your information for?

We keep your information for as long as needed for the purposes it was collected. If you stop using our services, we may keep your information for a reasonable period to see if you return. After that, we will delete it unless we need to keep it for legal reasons.

We keep data on our prospect database for no longer than 3 years, subject to your right to unsubscribe or be forgotten at any time.

Access to your Information

You can write to us at any time to get details of the personal information we hold about you. Please write to: handbridgelandscaping@outlook.com or Data Protection Officer, Handbridge Landscaping & Joinery, 42 Allington Place, Handbridge, Chester, United Kingdom, CH4 7DX.

Include your name, address, and email address (if relevant). Providing brief details of the information you want will help us locate your data.

We will take reasonable steps to confirm your identity before providing details of any personal information we hold about you.

Information Security

We are committed to protecting your personal information from misuse and abuse. We constantly review and enhance our procedures to protect your data from unauthorized access, accidental loss, and destruction.

Please be aware that communications over the Internet, such as emails, are not secure unless encrypted. 

Privacy Support

We may amend or modify this Privacy Policy at any time in response to changes in data protection and privacy laws.

If we change our Privacy Policy, we will post the changes on our website. If we use your personal information differently from when it was collected, we will inform you and give you a choice.

If you have any inquiries about our privacy policy or practices, please write to: Please write to: handbridgelandscaping@outlook.com or Data Protection Officer, Handbridge Landscaping & Joinery, 42 Allington Place, Handbridge, Chester, United Kingdom, CH4 7DX.

Monitoring and/or recording of all your Communications

We may monitor or record your calls, emails, text messages, and other communications for business purposes, such as quality control, training, preventing unauthorized use of our website, ensuring effective systems operation, and preventing or detecting crime.